Sarah Knight

Work Experience
Sep 2019 - Dec 2019



• Learned Nakturnal's approach for digital marketing campaigns including Influencer Marketing, PPC, SEM,and SEO
• Increased my understanding of navigating sales funnels
• Assisted with launching the Goddess Nest Co-Working Collaborative
• Interacted directly with client projects
• Developed assessments of client keyword search activity and how to optimize keyword usage to increase website SEO
• Utilized knowledge of Google Drive suite of tools (Sheets, Docs, Slides, Forms) to assist the Goddess Nest Collective in maximizing their member retention and data collection.

Website Design utilizing
the Webflow Platform
Influencer Marketing
Lead Generation
Search Engine Optimization
Google Drive
Ahrefs Keyword Analysis
July 2019 - Sept 2019


Brand Ambassador

• Assisted with setup and breakdown of branding events
• Interact with community to develop strong brand connections
• Maintain an upbeat and positive attitude for all brand activities

Event Coordination
Event Management
Community Building
Oct 2012 - Aug 2019


Office Manager
Event & Marketing Manager

As Office Manager 2017-2019
• Grew practice from one location to multiple during tenure
• Increased practice collections by 30% over a 2 year span
• Hired and Trained for the Front Desk and Marketing Departments
• Highly involved in recruiting and interviewing for all positions in the office
• Created reporting and tracking tools to maximize productivity and profits
• Worked closely with the billing department to ensure high insurance collections for all patient visits

As Event & Marketing Manager 2013-2017
• Created and Defined the Community Outreach Coordination and Marketing Job Descriptions and Departments
• Trained junior marketers and event assistants
• Coordinated closely with contracted massage therapy employees to ensure adequate staffing at all events
• Organized 20-40 hours of outreach events monthly
• Presented as a public speaker on health and wellness topics to corporate partners and the general public

As Receptionist 2012-2013
• Created a welcoming environment for all patients and their families
• Streamlined the check-in and paperwork process allowing the office to nearly double it's patient visits within one year
• Connected office to online portals necessary to streamline insurance verification processes and accuracy

HIPPA compliance
Health Insurance Collections
Recruitment & Training
Practice Profitability Reporting
Job Development
Event Coordination
Event Management
Patient Interaction
Health Insurance Verifications
Sep 2009 - Feb 2013

The ups store

Assistant Manager

• Full service copy center duties including facsimile, binding and large format printing
• Provided pack and ship services to local antique auction houses specializing in extremely rare and high value items
• Provided training for all associates, created training materials & programs

Copy & Print Services
Payments & Collections
Pack & Ship Services